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Virtual Router Redundancy Protocol

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Virtual Router Redundancy Protocol
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Virtual Router Redundancy Protocol (VRRP) is a non-proprietary redundancy protocol described in RFC 3768 designed to increase the availability of the default gateway servicing hosts on the same subnet. This increased reliability is achieved by advertising a "virtual router" (an abstract representation of master and backup routers acting as a group) as a default gateway to the host(s) instead of one physical router. Two or more physical routers are then configured to stand for the virtual router, with only one doing the actual routing at any given time. If the current physical router that is routing the data on behalf of the virtual router fails, an arrangement is made for another physical router to automatically replace it. The physical router that is currently forwarding data on behalf of the virtual router is called the master router. Physical routers standing by to take over from the master router in case something goes wrong are called backup routers.

VRRP can be used over Ethernet, MPLS and token ring networks. Implementations for IPv6 are in development, but not yet available. VRRP provides information on the state of a router, not the routes processed and exchanged by that router. Each VRRP instance is limited, in scope, to a single subnet. It does not advertise IP routes beyond that subnet or affect the routing table in any way.

Hot Standby Router Protocol

2008-06-26T02:44:00.000-07:00

Hot Standby Router Protocol
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Hot Standby Router Protocol (HSRP) is a Cisco proprietary redundancy protocol for establishing a fault-tolerant default gateway, and has been described in detail in RFC 2281. The Virtual Router Redundancy Protocol (VRRP) is a standards-based alternative to HSRP defined in IETF standard RFC 3768. The two technologies are similar in concept, but not compatible.

The protocol establishes a framework between network routers in order to achieve default gateway failover if the primary gateway should become inaccessible, in close association with a rapid-converging routing protocol like EIGRP or OSPF. By multicasting packets, HSRP sends its hello messages to the multicast address 224.0.0.2 (all routers) using UDP port 1985, to other HSRP-enabled routers, defining priority between the routers. The primary router with the highest configured priority will act as a virtual router with its own IP and MAC address, which the hosts on the local segment will be configured to use as a gateway to the destination in question. If the primary router should fail, or the link to the destination drop, the router with the next-highest priority would take over communications through alternative routes within seconds, without major interruption to network connectivity.

HSRP and VRRP are not routing protocols as they do not advertise IP routes or affect the routing table in any way.

HSRP and VRRP on some routers have the ability to trigger a failover if one or more interfaces on the router go down. This can be useful for dual branch routers each with a single serial link back to the head end. If the serial link of the primary router goes down, you would want the backup router to take over the primary functionality and thus retain connectivity to the head end.

MAC address

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MAC address
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In computer networking a Media Access Control address (MAC address) or Ethernet Hardware Address (EHA) or hardware address or adapter address is a quasi-unique identifier attached to most network adapters (NIC or Network Interface Card). It is a number that serves as an identifier for a particular network adapter. Thus network cards (or built-in network adapters) in two different computers will have different MAC addresses, as would an Ethernet adapter and a wireless adapter in the same computer, and as would multiple network cards in a router. However, it is possible to change the MAC address on most of today's hardware, often referred to as MAC spoofing.

Most layer 2 network protocols use one of three numbering spaces managed by the Institute of Electrical and Electronics Engineers (IEEE): MAC-48, EUI-48, and EUI-64, which are designed to be globally unique. Not all communications protocols use MAC addresses, and not all protocols require globally unique identifiers. The IEEE claims trademarks on the names "EUI-48" and "EUI-64" ("EUI" stands for Extended Unique Identifier).

MAC addresses, unlike IP addresses and IPX addresses, are not divided into "host" and "network" portions. Therefore, a host cannot determine from the MAC address of another host whether that host is on the same layer 2 network segment as the sending host or a network segment bridged to that network segment.

ARP is commonly used to convert from addresses in a layer 3 protocol such as Internet Protocol (IP) to the layer 2 MAC address. On broadcast networks, such as Ethernet, the MAC address allows each host to be uniquely identified and allows frames to be marked for specific hosts. It thus forms the basis of most of the layer 2 networking upon which higher OSI Layer protocols are built to produce complex, functioning networks.

Notational conventions

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Notational conventions

The standard (IEEE 802) format for printing MAC-48 addresses in human-readable media is six groups of two hexadecimal digits, separated by hyphens (-) in transmission order, e.g. 01-23-45-67-89-ab. This form is also commonly used for EUI-64. Other conventions include six groups of two separated by colons (:), e.g. 01:23:45:67:89:ab; or three groups of four hexadecimal digits separated by dots (.), e.g. 0123.4567.89ab; again in transmission order.

Address details

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Address details

The original IEEE 802 MAC address comes from the original Xerox Ethernet addressing scheme.[1] This 48-bit address space contains potentially 248 or 281,474,976,710,656 possible MAC addresses.

All three numbering systems use the same format and differ only in the length of the identifier. Addresses can either be "universally administered addresses" or "locally administered addresses."

A universally administered address is uniquely assigned to a device by its manufacturer; these are sometimes called "burned-in addresses" (BIA). The first three octets (in transmission order) identify the organization that issued the identifier and are known as the Organizationally Unique Identifier (OUI). The following three (MAC-48 and EUI-48) or five (EUI-64) octets are assigned by that organization in nearly any manner they please, subject to the constraint of uniqueness. The IEEE expects the MAC-48 space to be exhausted no sooner than the year 2100; EUI-64s are not expected to run out in the foreseeable future.

A locally administered address is assigned to a device by a network administrator, overriding the burned-in address. Locally administered addresses do not contain OUIs.

Universally administered and locally administered addresses are distinguished by setting the second least significant bit of the most significant byte of the address. If the bit is 0, the address is universally administered. If it is 1, the address is locally administered. The bit is 0 in all OUIs. For example, 02-00-00-00-00-01. The most significant byte is 02h. The binary is 00000010 and the second least significant bit is 1. Therefore, it is a locally administered address.[2]

If the least significant bit of the most significant byte is set to a 0, the packet is meant to reach only one receiving NIC. This is called unicast. If the least significant bit of the most significant byte is set to a 1, the packet is meant to be sent only once but still reach several NICs. This is called multicast.

MAC-48 and EUI-48 addresses are usually shown in hexadecimal format, with each octet separated by a dash or colon. An example of a MAC-48 address would be "00-08-74-4C-7F-1D". If you cross-reference the first three octets with IEEE's OUI assignments,[3] you can see that this MAC address came from Dell Computer Corp. The last three octets represent the serial number assigned to the adapter by the manufacturer.

The following technologies use the MAC-48 identifier format:

* Ethernet
* 802.11 wireless networks
* Bluetooth
* IEEE 802.5 token ring
* most other IEEE 802 networks
* FDDI
* ATM (switched virtual connections only, as part of an NSAP address)
* Fibre Channel and Serial Attached SCSI (as part of a World Wide Name)

The distinction between EUI-48 and MAC-48 identifiers is purely semantic: MAC-48 is used for network hardware; EUI-48 is used to identify other devices and software. (Thus, by definition, an EUI-48 is not in fact a "MAC address", although it is syntactically indistinguishable from one and assigned from the same numbering space.)

The IEEE now considers the label MAC-48 to be an obsolete term which was previously used to refer to a specific type of EUI-48 identifier used to address hardware interfaces within existing 802-based networking applications and should not be used in the future. Instead, the term EUI-48 should be used for this purpose.

EUI-64 identifiers are used in:

* FireWire
* IPv6 (as the low-order 64 bits of a unicast network address when temporary addresses are not being used)
* ZigBee / 802.15.4 wireless personal-area networks

The IEEE has built in several special address types to allow more than one Network Interface Card to be addressed at one time:

* Packets sent to the broadcast address, all one bits, are received by all stations on a local area network. In hexadecimal the broadcast address would be "FF:FF:FF:FF:FF:FF".
* Packets sent to a multicast address are received by all stations on a LAN that have been configured to receive packets sent to that address.
* Functional addresses identify one of more Token Ring NICs that provide a particular service, defined in IEEE 802.5.

These are "group addresses", as opposed to "individual addresses"; the least significant bit of the first octet of a MAC address distinguishes individual addresses from group addresses. That bit is set to 0 in individual addresses and 1 in group addresses. Group addresses, like individual addresses, can be universally administered or locally administered.

In addition, the EUI-64 numbering system encompasses both MAC-48 and EUI-48 identifiers by a simple translation mechanism. To convert a MAC-48 into an EUI-64, copy the OUI, append the two octets "FF-FF", and then copy the organization-specified part. To convert an EUI-48 into an EUI-64, the same process is used, but the sequence inserted is "FF-FE". In both cases, the process can be trivially reversed when necessary. Organizations issuing EUI-64s are cautioned against issuing identifiers that could be confused with these forms. The IEEE policy is to discourage new uses of 48-bit identifiers in favor of the EUI-64 system.

IPv6—one of the most prominent standards that uses EUI-64—treats MAC-48 as EUI-48 instead (as it's chosen from the same address pool). This results in extending MAC addresses (such as IEEE 802 MAC address) to EUI-64 using "FF-FE" rather than "FF-FF."

[edit] Individual address block

An Individual Address Block comprises a 24-bit OUI managed by the IEEE Registration Authority, followed by 12 IEEE-provided bits (identifying the organization), and 12 bits for the owner to assign to individual devices. An IAB is ideal for organizations requiring fewer than 4097 unique 48-bit numbers (EUI-48).[4]

Bit-reversed notation

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Bit-reversed notation

The standard transmission order notation for MAC addresses, as seen in the output of the ifconfig command for example, is also called canonical format.

However, since IEEE 802.3 (Ethernet) and IEEE 802.4 (Token Bus) send the bits over the wire with least significant bit first, while IEEE 802.5 (Token Ring) and IEEE 802.6 send the bits over the wire with most significant bit first, confusion may arise where an address in the latter scenario is represented with bits reversed from the canonical representation. So for instance, an address whose canonical form is 12-34-56-78-9A-BC would be transmitted over the wire as bits 01001000 00101100 01101010 00011110 01011001 00111101 in the standard transmission order (least significant bit first). But for Token Ring networks, it would be transmitted as bits 00010010 00110100 01010110 01111000 10011010 10111100 in most significant bit first order. If care is not taken to translate correctly and consistently to the canonical representation, the latter might be displayed as 482C6A1E593D, which could cause confusion. This would be referred to as "Bit-reversed order", "Non-canonical form", "MSB format", "IBM format", or "Token Ring format" as explained by RFC 2469. Canonical form is preferred[who?].

Network card

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Network card

For the discount card available for rail travel in South East England, previously called the "Network Card", see Network Railcard.
Network Card

A 1990s Ethernet network interface controller card which connects to the motherboard via the now-obsolete ISA bus. This combination card features both a (now obsolete) bayonet cap BNC connector (left) for use in coaxial-based 10base2 networks and an RJ-45 connector (right) for use in twisted pair-based 10baseT networks. (The ports could not be used simultaneously.)
Connects to:

* Motherboard via one of
o Integrated
o PCI Connector
o ISA Connector
* Network via one of
o Fast Ethernet
o Gigabit Ethernet
o Optical fiber
o Token ring

Speeds:

* 10 Mbit/s
* 100 Mbit/s
* 1000 Mbit/s
* up to 160 Gbit/s

Common Manufacturers:

* Novell
* Intel
* Realtek
* Others

A network card, network adapter, LAN Adapter or NIC (network interface card) is a piece of computer hardware designed to allow computers to communicate over a computer network. It is both an OSI layer 1 (physical layer) and layer 2 (data link layer) device, as it provides physical access to a networking medium and provides a low-level addressing system through the use of MAC addresses. It allows users to connect to each other either by using cables or wirelessly.

Although other network technologies exist, Ethernet has achieved near-ubiquity since the mid-1990s. Every Ethernet network card has a unique 48-bit serial number called a MAC address, which is stored in ROM carried on the card. Every computer on an Ethernet network must have a card with a unique MAC address. No two cards ever manufactured share the same address. This is accomplished by the Institute of Electrical and Electronics Engineers (IEEE), which is responsible for assigning unique MAC addresses to the vendors of network interface controllers.

Whereas network cards used to be expansion cards that plug into a computer bus, the low cost and ubiquity of the Ethernet standard means that most newer computers have a network interface built into the motherboard. These either have Ethernet capabilities integrated into the motherboard chipset, or implemented via a low cost dedicated Ethernet chip, connected through the PCI (or the newer PCI express bus). A separate network card is not required unless multiple interfaces are needed or some other type of network is used. Newer motherboards may even have dual network (Ethernet) interfaces built-in.

The card implements the electronic circuitry required to communicate using a specific physical layer and data link layer standard such as Ethernet or token ring. This provides a base for a full network protocol stack, allowing communication among small groups of computers on the same LAN and large-scale network communications through routable protocols, such as IP.

There are four techniques used to transfer data, the NIC may use one or more of these techniques.

* Polling is where the microprocessor examines the status of the peripheral under program control.
* Programmed I/O is where the microprocessor alerts the designated peripheral by applying its address to the system's address bus.
* Interrupt-driven I/O is where the peripheral alerts the microprocessor that it's ready to transfer data.
* DMA is where the intelligent peripheral assumes control of the system bus to access memory directly. This removes load from the CPU but requires a separate processor on the card.

A network card typically has a twisted pair, BNC, or AUI socket where the network cable is connected, and a few LEDs to inform the user of whether the network is active, and whether or not there is data being transmitted on it. Network Cards are typically available in 10/100/1000 Mbit/s varieties. This means they can support a transfer rate of 10, 100 or 1000 Megabits per second.

Network interface controller

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Network interface controller

A Network Interface Controller (NIC) is a hardware interface that handles and allows a network capable device access to a computer network such as the internet. The NIC has a ROM chip that has a unique Media Access Control (MAC) Address burned into it. The MAC address identifies the vendor and the serial number of the NIC which is unique to the card. Every NIC has a unique MAC address which identifies it on the LAN. The NIC exists on both the 'Physical Layer' (Layer 1) and the 'Data Link Layer' (Layer 2) of the OSI model.

Sometimes the word 'controller' and 'card' is used interchangeably when talking about networking because the most common NIC is the Network Interface Card. Although 'card' is more commonly used, it is in less encompassing. The 'controller' may take the form of a network card that is installed inside a computer, or it may refer to an embedded component as part of a computer motherboard, a router, expansion card, printer interface, or a USB device.

A MAC Address is a unique 48 bit network hardware identifier that is burned into a ROM chip on the NIC to identify that device on the network. The first 24 bits is called the Organizationally Unique Identifier (OUI) and is largely manufacturer dependent. Each OUI allows for 16,777,216 Unique NIC Addresses.

Smaller manufacturers that do not have a need for over 4096 unique NIC addresses may opt to purchase an Individual Address Block (IAB) instead. An IAB consists of the 24 bit OUI, plus a 12 bit extension (taken from the 'potential' NIC portion of the MAC address)

A computer network

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A computer network is an interconnection of a group of computers. Networks may be classified by what is called the network layer at which they operate according to basic reference models considered as standards in the industry such as the four-layer Internet Protocol Suite model. While the seven-layer Open Systems Interconnection (OSI) reference model is better known in academia, the majority of networks use the Internet Protocol Suite (IP) as their network model.

Contents

* 1 By scale
* 2 By connection method
* 3 By functional relationship (Network Architectures)
* 4 By network topology
* 5 By protocol
* 6 Types of networks:
o 6.1 Personal Area Network (PAN)
o 6.2 Local Area Network (LAN)
o 6.3 Campus Area Network (CAN)
o 6.4 Metropolitan Area Network (MAN)
o 6.5 Wide Area Network (WAN)
o 6.6 Global Area Network (GAN)
o 6.7 Internetwork
+ 6.7.1 Intranet
+ 6.7.2 Extranet
+ 6.7.3 Internet
* 7 Basic Hardware Components
o 7.1 Network Interface Cards
o 7.2 Repeaters
o 7.3 Hubs
o 7.4 Bridges
o 7.5 Switches
o 7.6 Routers
* 8 Building a simple computer network
* 9 Ancillary equipment used by networks
o 9.1 Providing Electrical Power
+ 9.1.1 Dealing with Power Failures
o 9.2 Monitoring and Diagnostic Equipment
* 10 See also
* 11 References
* 12 External links

By scale

Computer networks may be classified according to the scale: Personal area network (PAN), Local Area Network (LAN), Campus Area Network (CAN), Metropolitan area network (MAN), or Wide area network (WAN). As Ethernet increasingly is the standard interface to networks, these distinctions are more important to the network administrator than the end user. Network administrators may have to tune the network, based on delay that derives from distance, to achieve the desired Quality of Service (QoS). The primary difference in the networks is the size.

Controller Area Networks are a special niche, as in control of a vehicle's engine, a boat's electronics, or a set of factory robots.

By connection method

Computer networks can also be classified according to the hardware technology that is used to connect the individual devices in the network such as Optical fiber, Ethernet, Wireless LAN, HomePNA, or Power line communication.

Ethernets use physical wiring to connect devices. Often, they employ the use of hubs, switches, bridges, and routers.

Wireless LAN technology is built to connect devices without wiring. These devices use a radio frequency to connect.

By functional relationship (Network Architectures)

Computer networks may be classified according to the functional relationships which exist between the elements of the network, e.g., Active Networking, Client-server and Peer-to-peer (workgroup) architectures.

By network topology

Computer networks may be classified according to the network topology upon which the network is based, such as Bus network, Star network, Ring network, Mesh network, Star-bus network, Tree or Hierarchical topology network, etc.

Network Topology signifies the way in which intelligent devices in the network see their logical relations to one another. The use of the term "logical" here is significant. That is, network topology is independent of the "physical" layout of the network. Even if networked computers are physically placed in a linear arrangement, if they are connected via a hub, the network has a Star topology, rather than a Bus Topology. In this regard the visual and operational characteristics of a network are distinct; the logical network topology is not necessarily the same as the physical layout.

By protocol

Computer networks may be classified according to the communications protocol that is being used on the network. See the articles on List of network protocol stacks and List of network protocols for more information. For a development of the foundations of protocol design see Srikant 2004 [1] and Meyn 2007 [2]

Types of networks:

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Types of networks:

Below is a list of the most common types of computer networks in order of scale.

Personal Area Network (PAN)

A personal area network (PAN) is a computer network used for communication among computer devices close to one person. Some examples of devices that may be used in a PAN are printers, fax machines, telephones, PDAs or scanners. The reach of a PAN is typically within about 20-30 feet (approximately 6-9 Meters). PANs can be used for communication among the individual devices (intrapersonal communication), or for connecting to a higher level network and the Internet (an uplink).

Personal area networks may be wired with computer buses such as USB[3] and FireWire. A wireless personal area network (WPAN) can also be made possible with network technologies such as IrDA and Bluetooth.

Local Area Network (LAN)

A network covering a small geographic area, like a home, office, or building. Current LANs are most likely to be based on Ethernet technology. For example, a library will have a wired or wireless LAN for users to interconnect local devices (e.g., printers and servers) connect to the internet. All of the PCs in the library are connected by category 5 (Cat5) cable, running the IEEE 802.3 protocol through a system of interconnection devices and eventually connect to the internet. The cables to the servers are on Cat 5e enhanced cable, which will support IEEE 802.3 at 1 Gbps.

The staff computers (bright green) can get to the color printer, checkout records, and the academic network and the Internet. All user computers can get to the Internet and the card catalog. Each workgroup can get to its local printer. Note that the printers are not accessible from outside their workgroup.
Typical library network, in a branching tree topology and controlled access to resources
Typical library network, in a branching tree topology and controlled access to resources

All interconnected devices must understand the network layer (layer 3), because they are handling multiple subnets (the different colors). Those inside the library, which have only 10/100 Mbps Ethernet connections to the user device and a Gigabit Ethernet connection to the central router, could be called "layer 3 switches" because they only have Ethernet interfaces and must understand IP. It would be more correct to call them access routers, where the router at the top is a distribution router that connects to the Internet and academic networks' customer access routers.

The staff have a VoIP network that also connects to both the Internet and the academic network. They could have paths to the central library system telephone switch, via the academic network. Since voice must have the highest priority, it is on the pink network. The VoIP protocols used, such as RSVP, are virtual circuits rather than connectionless forwarding paths.

Depending on the circumstance, the computers in the network might be connected using cables and hubs. Other networks might be connected strictly wirelessly. It depends on the number of PCs that you are trying to connect, the physical layout of your workspace, and the various needs of network. Not shown in this diagram, for example, is a wireless workstation used when shelving books.

The defining characteristics of LANs, in contrast to WANs (wide area networks), include their much higher data transfer rates, smaller geographic range, and lack of a need for leased telecommunication lines. Current Ethernet or other IEEE 802.3 LAN technologies operate at speeds up to 10 Gbit/s. This is the data transfer rate. IEEE has projects investigating the standardization of 100 Gbit/s, and possibly 40 Gbit/s. Inverse multiplexing is commonly used to build a faster aggregate from slower physical streams, such as bringing 4 Gbit/s aggregate stream into a computer or network element with four 1 Gbit/s interfaces.

Campus Area Network (CAN)

A network that connects two or more LANs but that is limited to a specific and contiguous geographical area such as a college campus, industrial complex, or a military base. A CAN, may be considered a type of MAN (metropolitan area network), but is generally limited to an area that is smaller than a typical MAN.

This term is most often used to discuss the implementation of networks for a contiguous area. For Ethernet based networks in the past, when layer 2 switching (i.e., bridging (networking) was cheaper than routing, campuses were good candidates for layer 2 networks, until they grew to very large size. Today, a campus may use a mixture of routing and bridging. The network elements used, called "campus switches", tend to be optimized to have many Ethernet-family (i.e., IEEE 802.3) interfaces rather than an arbitrary mixture of Ethernet and WAN interfaces.

Metropolitan Area Network (MAN)

A Metropolitan Area Network is a network that connects two or more Local Area Networks or Campus Area Networks together but does not extend beyond the boundaries of the immediate town, city, or metropolitan area. Multiple routers, switches & hubs are connected to create a MAN.

Wide Area Network (WAN)

A WAN is a data communications network that covers a relatively broad geographic area (i.e. one city to another and one country to another country) and that often uses transmission facilities provided by common carriers, such as telephone companies. WAN technologies generally function at the lower three layers of the OSI reference model: the physical layer, the data link layer, and the network layer.

Global Area Network (GAN)

Global area networks (GAN) specifications are in development by several groups, and there is no common definition. In general, however, a GAN is a model for supporting mobile communications across an arbitrary number of wireless LANs, satellite coverage areas, etc. The key challenge in mobile communications is "handing off" the user communications from one local coverage area to the next. In IEEE Project 802, this involves a succession of terrestrial Wireless local area networks (WLAN) [4]. INMARSAT has defined a satellite-based Broadband Global Area Network (BGAN).

IEEE mobility efforts focus on the data link layer and make assumptions about the media. Mobile IP is a network layer technique, developed by the IETF, which is independent of the media type and can run over different media while still keeping the connection.

Internetwork

Two or more networks or network segments connected using devices that operate at layer 3 (the 'network' layer) of the OSI Basic Reference Model, such as a router. Any interconnection among or between public, private, commercial, industrial, or governmental networks may also be defined as an internetwork.

In modern practice, the interconnected networks use the Internet Protocol. There are at least three variants of internetwork, depending on who administers and who participates in them:

* Intranet
* Extranet
* "The" Internet

Intranets and extranets may or may not have connections to the Internet. If connected to the Internet, the intranet or extranet is normally protected from being accessed from the Internet without proper authorization. The Internet itself is not considered to be a part of the intranet or extranet, although the Internet may serve as a portal for access to portions of an extranet.

Intranet

An intranet is a set of interconnected networks, using the Internet Protocol and uses IP-based tools such as web browsers, that is under the control of a single administrative entity. That administrative entity closes the intranet to the rest of the world, and allows only specific users. Most commonly, an intranet is the internal network of a company or other enterprise.

Extranet

An extranet is a network or internetwork that is limited in scope to a single organization or entity but which also has limited connections to the networks of one or more other usually, but not necessarily, trusted organizations or entities (e.g. a company's customers may be given access to some part of its intranet creating in this way an extranet, while at the same time the customers may not be considered 'trusted' from a security standpoint). Technically, an extranet may also be categorized as a CAN, MAN, WAN, or other type of network, although, by definition, an extranet cannot consist of a single LAN; it must have at least one connection with an external network.

Internet

A specific internetwork , consisting of a worldwide interconnection of governmental, academic, public, and private networks based upon the Advanced Research Projects Agency Network (ARPANET) developed by ARPA of the U.S. Department of Defense – also home to the World Wide Web (WWW) and referred to as the 'Internet' with a capital 'I' to distinguish it from other generic internetworks.

Participants in the Internet, or their service providers, use IP Addresses obtained from address registries that control assignments. Service providers and large enterprises also exchange information on the reachability of their address ranges through the BGP Border Gateway Protocol.

Basic Hardware Components

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Basic Hardware Components

All networks are made up of basic hardware building blocks to interconnect network nodes, such as Network Interface Cards (NICs), Bridges, Hubs, Switches, and Routers. In addition, some method of connecting these building blocks is required, usually in the form of galvanic cable (most commonly Category 5 cable). Less common are microwave links (as in IEEE 802.11) or optical cable ("optical fiber").

Network Interface Cards

A network card, network adapter or NIC (network interface card) is a piece of computer hardware designed to allow computers to communicate over a computer network. It provides physical access to a networking medium and often provides a low-level addressing system through the use of MAC addresses. It allows users to connect to each other either by using cables or wirelessly.

Repeaters

A repeater is an electronic device that receives a signal and retransmits it at a higher level or higher power, or onto the other side of an obstruction, so that the signal can cover longer distances without degradation.

Because repeaters work with the actual physical signal, and do not attempt to interpret the data being transmitted, they operate on the Physical layer, the first layer of the OSI model.

Hubs

A hub contains multiple ports. When a packet arrives at one port, it is copied to all the ports of the hub. When the packets are copied, the destination address in the frame does not change to a broadcast address. It does this in a rudimentary way, it simply copies the data to all of the Nodes connected to the hub. [5]

Bridges

A network bridge connects multiple network segments at the data link layer (layer 2) of the OSI model. Bridges do not promiscuously copy traffic to all ports, as hubs do. but learns which MAC addresses are reachable through specific ports. Once the bridge associates a port and an address, it will send traffic for that address only to that port. Bridges do send broadcasts to all ports except the one on which the broadcast was received.

Bridges learn the association of ports and addresses by examining the source address of frames that it sees on various ports. Once a frame arrives through a port, its source address is stored and the bridge assumes that MAC address is associated with that port. The first time that a previously unknown destination address is seen, the bridge will forward the frame to all ports other than the one on which the frame arrived.

Bridges come in three basic types:

1. Local bridges: Directly connect local area networks (LANs)
2. Remote bridges: Can be used to create a wide area network (WAN) link between LANs. Remote bridges, where the connecting link is slower than the end networks, largely have been replaced by routers.
3. Wireless bridges: Can be used to join LANs or connect remote stations to LANs.

Switches

Switches are a marketing term that encompasses routers and bridges, as well as devices that may distribute traffic on load or by application content (e.g., a Web URL identifier). Switches may operate at one or more OSI layers, including physical, data link, network, or transport (i.e., end-to-end). A device that operates simultaneously at more than one of these layers is called a multilayer switch.

Overemphasizing the ill-defined term "switch" often leads to confusion when first trying to understand networking. Many experienced network designers and operators recommend starting with the logic of devices dealing with only one protocol level, not all of which are covered by OSI. Multilayer device selection is an advanced topic that may lead to selecting particular implementations, but multilayer switching is simply not a real-world design concept.

Routers

Routers are the networking device that forward data packets along networks by using headers and forwarding tables to determine the best path to forward the packets. Routers work at the network layer of the TCP/IP model or layer 3 of the OSI model. Routers also provide interconnectivity between like and unlike media (RFC 1812) This is accomplished by examining the Header of a data packet, and making a decision on the next hop to which it should be sent (RFC 1812) They use preconfigured static routes, status of their hardware interfaces, and routing protocols to select the best route between any two subnets. A router is connected to at least two networks, commonly two LANs or WANs or a LAN and its ISP's network. Some DSL and cable modems, for home use, have been integrated with routers to allow multiple home computers to access the Internet.

Building a simple computer network

A simple computer network may be constructed from two computers by adding a network adapter (Network Interface Controller (NIC)) to each computer and then connecting them together with a special cable called a crossover cable. This type of network is useful for transferring information between two computers that are not normally connected to each other by a permanent network connection or for basic home networking applications. Alternatively, a network between two computers can be established without dedicated extra hardware by using a standard connection such as the RS-232 serial port on both computers, connecting them to each other via a special crosslinked null modem cable.

Practical networks generally consist of more than two interconnected computers and generally require special devices in addition to the Network Interface Controller that each computer needs to be equipped with. Examples of some of these special devices are hubs, switches and routers.

Ancillary equipment used by networks

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Ancillary equipment used by networks

To keep a network operating, to diagnose failures or degradation, and to circumvent problems, networks may have a wide-ranging amount of ancillary equipment.

Providing Electrical Power

Individual network components may have surge protectors - an appliance designed to protect electrical devices from voltage spikes. Surge protectors attempt to regulate the voltage supplied to an electric device by either blocking or shorting to ground voltage above a safe threshold.[6]

Beyond the surge protector, network elements may have uninterruptible power supplies (UPS), which can be anywhere from a line-charged battery to take the element through a brief power dropout, to an extensive network of generators and large battery banks that can protect the network for hours or days of commercial power outages.

A network as simple as two computers linked with a crossover cable has several points at which the network could fail: either network interface, and the cable. Large networks, without careful design, can have many points at which a single failure could disable the network.

When networks are critical the general rule is that they should have no single point of failure. The broad factors that can bring down networks, according to the Software Engineering Institute [7] at Carnegie-Mellon University:

1. Attacks: these include software attacks by various miscreants (e.g., malicious hackers, computer criminals) as well as physical destruction of facilities.
2. Failures: these are in no way deliberate, but range from human error in entering commands, bugs in network element executable code, failures of electronic components, and other things that involve deliberate human action or system design.
3. Accidents: Ranging from spilling coffee into a network element to a natural disaster or war that destroys a data center, these are largely unpredictable events. Survivability from severe accidents will require physically diverse, redundant facilities. Among the extreme protections against both accidents and attacks are airborne command posts and communications relays[8], which either are continuously in the air, or take off on warning. In like manner, systems of communications satellites may have standby spares in space, which can be activated and brought into the constellation.

Dealing with Power Failures

One obvious form of failure is the loss of electrical power. Depending on the criticality and budget of the network, protection from power failures can range from simple filters against excessive voltage spikes, to consumer-grade Uninterruptible Power Supplies(UPS) that can protect against loss of commercial power for a few minutes, to independent generators with large battery banks. Critical installations may switch from commercial to internal power in the event of a brownout,where the voltage level is below the normal minimum level specified for the system. Systems supplied with three-phase electric power also suffer brownouts if one or more phases are absent, at reduced voltage, or incorrectly phased. Such malfunctions are particularly damaging to electric motors. Some brownouts, called voltage reductions, are made intentionally to prevent a full power outage.

Some network elements operate in a manner to protect themselves and shut down gracefully in the event of a loss of power. These might include noncritical application and network management servers, but not true network elements such as routers. UPS may provide a signal called the "Power-Good" signal. Its purpose is to tell the computer all is well with the power supply and that the computer can continue to operate normally. If the Power-Good signal is not present, the computer shuts down. The Power-Good signal prevents the computer from attempting to operate on improper voltages and damaging itself

To help standardize approaches to power failures, the Advanced Configuration and Power Interface (ACPI) specification is an open industry standard first released in December 1996 developed by HP, Intel, Microsoft, Phoenix and Toshiba that defines common interfaces for hardware recognition, motherboard and device configuration and power management.

Monitoring and Diagnostic Equipment

Networks, depending on their criticality and the skill set available among the operators, may have a variety of temporarily or permanently connected performance measurement and diagnostic equipment. Routers and bridges intended more for the enterprise or ISP market than home use, for example, usually record the amount of traffic and errors experienced on their interfaces.

Diagnostic equipment, to isolate failures, may be nothing more complicated than a spare piece of equipment. If the problem disappears when the spare is manually replaced, the problem has been diagnosed. More sophisticated and expensive installations will have redundant (duplicate) equipment active that can automatically take over from a failed unit. Unfortunately it is difficult to install sufficient and correct redundant equipment to prevent all predictable failures from impacting the (potentially very numerous) network users. Failures can be made transparent to user computers with techniques such as the Virtual Router Redundancy Protocol (VRRP), as specified in RFC 3768.

Voip Functionality

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Voice over Internet Protocol has been a subject of interest almost since the first computer network. By 1973, voice was being transmitted over the early Internet.[1] The technology for transmitting voice conversations over the internet has been available to end-users since at least the 1990's. In 1996, a shrink-wrapped software product called Vocaltec Internet Phone Release 4 provided VoIP, along with extra features such as voice mail and caller id. However, it did not offer a gateway to the analog POTS, so it was only possible to speak to other Vocaltec Internet Phone users.[2] In 1997, Level 3 began development of its first softswitch (a term they invented in 1998); softswitches were designed to replace a traditional hardware switchboards by serving as the gateway between two telephone networks.[3]

Functionality

VoIP can facilitate tasks and provide services that may be more difficult to implement or expensive using the more traditional PSTN. Examples include:

* The ability to transmit more than one telephone call down the same broadband-connected telephone line. This can make VoIP a simple way to add an extra telephone line to a home or office.
* 3-way calling, call forwarding, automatic redial, and caller ID; features that traditional telecommunication companies (telcos) normally charge extra for.
* Secure calls using standardized protocols (such as Secure Real-time Transport Protocol.) Most of the difficulties of creating a secure phone over traditional phone lines, like digitizing and digital transmission are already in place with VoIP. It is only necessary to encrypt and authenticate the existing data stream.
* Location independence. Only an internet connection is needed to get a connection to a VoIP provider. For instance, call center agents using VoIP phones can work from anywhere with a sufficiently fast and stable Internet connection.
* Integration with other services available over the Internet, including video conversation, message or data file exchange in parallel with the conversation, audio conferencing, managing address books, and passing information about whether others (e.g. friends or colleagues) are available online to interested parties.

Implementation

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Implementation

Because UDP does not provide a mechanism to ensure that data packets are delivered in sequential order, or provide Quality of Service (known as QoS) guarantees, VoIP implementations face problems dealing with latency and jitter. This is especially true when satellite circuits are involved, due to long round trip propagation delay (400 milliseconds to 600 milliseconds for geostationary satellite). The receiving node must restructure IP packets that may be out of order, delayed or missing, while ensuring that the audio stream maintains a proper time consistency. This functionality is usually accomplished by means of a jitter buffer in the voice engine.

Another challenge is routing VoIP traffic through firewalls and address translators. Private Session Border Controllers are used along with firewalls to enable VoIP calls to and from a protected enterprise network. Skype uses a proprietary protocol to route calls through other Skype peers on the network, allowing it to traverse symmetric NATs and firewalls. Other methods to traverse firewalls involve using protocols such as STUN or ICE.

VoIP challenges:

* Available bandwidth
* Delay/Network Latency
* Packet loss
* Jitter
* Echo
* Security
* Reliability
* Pulse dialing to DTMF translation

Many VoIP providers do not translate pulse dialing from older phones to DTMF. The VoIP user may use a VoIP Pulse to Tone Converter, if needed.[citation needed]

Fixed delays cannot be controlled but some delays can be minimized by marking voice packets as being delay-sensitive (see, for example, Diffserv).

The principal cause of packet loss is congestion, which can be controlled by congestion management and avoidance. Carrier VoIP networks avoid congestion by means of teletraffic engineering.

Variation in delay is called jitter. The effects of jitter can be mitigated by storing voice packets in a jitter buffer upon arrival and before producing audio, although increases delay. This avoids a condition known as buffer underrun, in which the voice engine is missing audio since the next voice packet has not yet arrived.

Common causes of echo include impedance mismatches in analog circuitry, and acoustic coupling of the transmit and receive signal at the receiving end.

Reliability

Conventional phones are connected directly to telephone company phone lines, which in the event of a power failure are kept functioning by back-up generators or batteries located at the telephone exchange. However, household VoIP hardware uses broadband modems and other equipment powered by household electricity, which may be subject to outages in the absence of a uninterruptible power supply or generator. Early adopters of VoIP may also be users of other phone equipment, such as PBX and cordless phone bases, that rely on power not provided by the telephone company. Even with local power still available, the broadband carrier itself may experience outages as well. While the PSTN has been matured over decades and is typically reliable, most broadband networks are less than 10 years old, and even the best are still subject to intermittent outages. Furthermore, consumer network technologies such as cable and DSL often are not subject to the same restoration service levels as the PSTN or business technologies such as T-1 connection.

Quality of service

Some broadband connections may have less than desirable quality. Where IP packets are lost or delayed at any point in the network between VoIP users, there will be a momentary drop-out of voice. This is more noticeable in highly congested networks and/or where there are long distances and/or interworking between end points. Technology has improved the reliability and voice quality over time and will continue to improve VoIP performance as time goes on.

It has been suggested to rely on the packetized nature of media in VoIP communications and transmit the stream of packets from the source phone to the destination phone simultaneously across different routes (multi-path routing). In such a way, temporary failures have less impact on the communication quality. In capillary routing it has been suggested to use at the packet level Fountain codes or particularly raptor codes for transmitting extra redundant packets making the communication more reliable.

A number of protocols have been defined to support the reporting of QoS/QoE for VoIP calls. These include RTCP XR (RFC3611), SIP RTCP Summary Reports, H.460.9 Annex B (for H.323), H.248.30 and MGCP extensions. The RFC3611 VoIP Metrics block is generated by an IP phone or gateway during a live call and contains information on packet loss rate, packet discard rate (due to jitter), packet loss/discard burst metrics (burst length/density, gap length/density), network delay, end system delay, signal / noise / echo level, MOS scores and R factors and configuration information related to the jitter buffer.

RFC3611 VoIP metrics reports are exchanged between IP endpoints on an occasional basis during a call, and an end of call message sent via SIP RTCP Summary Report or one of the other signaling protocol extensions. RFC3611 VoIP metrics reports are intended to support real time feedback related to QoS problems, the exchange of information between the endpoints for improved call quality calculation and a variety of other applications.

Difficulty with sending faxes

The support of sending faxes over VoIP is still limited. The existing voice codecs are not designed for fax transmission. An effort is underway to remedy this by defining an alternate IP-based solution for delivering Fax-over-IP, namely the T.38 protocol. Another possible solution to overcome the drawback is to treat the fax system as a message switching system, which does not need real time data transmission - such as sending a fax as an email attachment (see Fax) or remote printout (see Internet Printing Protocol). The end system can completely buffer the incoming fax data before displaying or printing the fax image.

Emergency calls

The nature of IP makes it difficult to locate network users geographically. Emergency calls, therefore, cannot easily be routed to a nearby call center, and are impossible on some VoIP systems. Sometimes, VoIP systems may route emergency calls to a non-emergency phone line at the intended department. In the US, at least one major police department has strongly objected to this practice as potentially endangering the public.[4]

Moreover, in the event that the caller is unable to give an address, emergency services may be unable to locate them in any other way. Following the lead of mobile phone operators, several VoIP carriers are already implementing a technical work-around.[citation needed] For instance, one large VoIP carrier requires the registration of the physical address where the VoIP line will be used. When you dial the emergency number for your country, they will route it to the appropriate local system. They also maintain their own emergency call center that will take non-routable emergency calls (made, for example, from a software based service that is not tied to any particular physical location) and then will manually route your call once learning your physical location.[citation needed]

e911 is another method by which VOIP providers in the US are able to support emergency services. The e911 emergency-calling system automatically associates a physical address with the calling party's telephone number as required by the Wireless Communications and Public Safety Act of 1999 and is being successfully used by many VOIP providers to provide physical address information to emergency service operators.

Integration into global telephone number system

While the traditional Plain Old Telephone Service (POTS) and mobile phone networks share a common global standard (E.164) which allocates and identifies any specific telephone line, there is no widely adopted similar standard for VoIP networks. Some allocate an E.164 number which can be used for VoIP as well as incoming/external calls. However, there are often different, incompatible schemes when calling between VoIP providers which use provider specific short codes.

Single point of calling

With hardware VoIP solutions it is possible to connect the VoIP router into the existing central phone box in the house and have VoIP at every phone already connected. Software based VoIP services require the use of a computer, so they are limited to single point of calling, though telephone sets are now available, allowing them to be used without a PC. Some services provide the ability to connect WiFi SIP phones so that service can be extended throughout the premises, and off-site to any location with an open hotspot.[5] However, note that many hotspots require browser-based authentication, which most SIP phones do not support.[6]

Mobile phones & Hand held Devices

Telcos and consumers have invested billions of dollars in mobile phone equipment. In developed countries, mobile phones have achieved nearly complete market penetration, and many people are giving up landlines and using mobiles exclusively. Given this situation, it is not entirely clear whether there would be a significant higher demand for VoIP among consumers until either public or community wireless networks have similar geographical coverage to cellular networks (thereby enabling mobile VoIP phones, so called WiFi phones or VoWLAN) or VoIP is implemented over 3G networks. However, "dual mode" telephone sets, which allow for the seamless handover between a cellular network and a WiFi network, are expected to help VoIP become more popular.[7]

Phones like the NEC N900iL, and later many of the Nokia Eseries and several WiFi enabled mobile phones have SIP clients hardcoded into the firmware. Such clients operate independently of the mobile phone network unless a network operator decides to remove the client in the firmware of a heavily branded handset. Some operators such as Vodafone actively try to block VoIP traffic from their network[8] and therefore most VoIP calls from such devices are done over WiFi.

Several WiFi only IP hardphones exist, most of them supporting either Skype or the SIP protocol. These phones are intended as a replacement for PSTN based cordless phones but can be used anywhere where WiFi internet access is available.

Another addition to hand held devices are ruggedized bar code type devices that are used in warehouses and retail environments. These type of devices rely on "inside the 4 walls" type of VoIP services that do not connect to the outside world and are solely to be used from employee to employee communications.

Security

Many consumer VoIP solutions do not support encryption yet, although having a secure phone is much easier to implement with VoIP than traditional phone lines. As a result, it is relatively easy to eavesdrop on VoIP calls and even change their content.[9] There are several open source solutions that facilitate sniffing of VoIP conversations. A modicum of security is afforded due to patented audio codecs that are not easily available for open source applications, however such security through obscurity has not proven effective in the long run in other fields. Some vendors also use compression to make eavesdropping more difficult. However, real security requires encryption and cryptographic authentication which are not widely available at a consumer level. The existing secure standard SRTP and the new ZRTP protocol is available on Analog Telephone Adapters(ATAs) as well as various softphones. It is possible to use IPsec to secure P2P VoIP by using opportunistic encryption. Skype does not use SRTP, but uses encryption which is transparent to the Skype provider.

The Voice VPN solution provides secure voice for enterprise VoIP networks by applying IPSec encryption to the digitized voice stream.

Pre-Paid Phone Cards

VoIP has become an important technology for phone services to travelers, migrant workers and expatriates, who either, due to not having a fixed or mobile phone or high overseas roaming charges, choose instead to use VoIP services to make their phone calls. Pre-paid phone cards can be used either from a normal phone or from Internet cafes that have phone services. Developing countries and areas with high tourist or immigrant communities generally have a higher uptake.

Caller ID

Caller ID support among VoIP providers varies, although the majority of VoIP providers now offer full Caller ID with name on outgoing calls. When calling a traditional PSTN number from some VoIP providers, Caller ID is not supported.

In a few cases, VoIP providers may allow a caller to spoof the Caller ID information, making it appear as though they are calling from a different number. Business grade VoIP equipment and software often makes it easy to modify caller ID information. Although this can provide many businesses great flexibility, it is also open to abuse.

VoIM

Voice over Instant Messaging (VoIM) presents VoIP as one communication mode among several, with an IM user interface (contact list and presence) as the primary user experience. Many instant messenger services added client-to-client or client-to-PSTN VoIP in the mid-2000s.

Mass-market telephony

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Mass-market telephony

A major development starting in 2004 has been the introduction of mass-market VoIP services over broadband Internet access services, in which subscribers make and receive calls as they would over the PSTN. Full phone service VoIP phone companies provide inbound and outbound calling with Direct Inbound Dialing. Many offer unlimited calling to the U.S., and some to Canada or selected countries in Europe or Asia as well, for a flat monthly fee.

These services take a wide variety of forms which can be more or less similar to traditional POTS. At one extreme, an analog telephone adapter (ATA) may be connected to the broadband Internet connection and an existing telephone jack in order to provide service nearly indistinguishable from POTS on all the other jacks in the residence. This type of service, which is fixed to one location, is generally offered by broadband Internet providers such as cable companies and telephone companies as a cheaper flat-rate traditional phone service. Often the phrase "VoIP" is not used in selling these services, but instead the industry has marketed the phrases "Internet Phone", "Digital Phone" or "Softphone" which is aimed at typical phone users who are not necessarily tech-savvy. Typically, the provider touts the advantage of being able to keep one's existing phone number.

At the other extreme are services like Gizmo Project and Skype which rely on a software client on the computer in order to place a call over the network, where one user ID can be used on many different computers or in different locations on a laptop. In the middle lie services which also provide a telephone adapter for connecting to the broadband connection similar to the services offered by broadband providers (and in some cases also allow direct connections of SIP phones) but which are aimed at a more tech-savvy user and allow portability from location to location. One advantage of these two types of services is the ability to make and receive calls as one would at home, anywhere in the world, at no extra cost. No additional charges are incurred, as call diversion via the PSTN would, and the called party does not have to pay for the call. For example, if a subscriber with a home phone number in the U.S. or Canada calls someone else within his local calling area, it will be treated as a local call regardless of where that person is in the world. Often the user may elect to use someone else's area code as his own to minimize phone costs to a frequently called long-distance number.

For some users, the broadband phone complements, rather than replaces, a PSTN line, due to a number of inconveniences compared to traditional services. VoIP requires a broadband Internet connection and, if a telephone adapter is used, a power adapter is usually needed. In the case of a power failure, VoIP services will generally not function. Additionally, a call to the U.S. emergency services number 9-1-1 may not automatically be routed to the nearest local emergency dispatch center, and would be of no use for subscribers outside the U.S. This is potentially true for users who select a number with an area code outside their area. Some VoIP providers offer users the ability to register their address so that 9-1-1 services work as expected.

Another challenge for these services is the proper handling of outgoing calls from fax machines, TiVo/ReplayTV boxes, satellite television receivers, alarm systems, conventional modems or FAXmodems, and other similar devices that depend on access to a voice-grade telephone line for some or all of their functionality. At present, these types of calls sometimes go through without any problems, but in other cases they will not go through at all. And in some cases, this equipment can be made to work over a VoIP connection if the sending speed can be changed to a lower bits per second rate. If VoIP and cellular substitution becomes very popular, some ancillary equipment makers may be forced to redesign equipment, because it would no longer be possible to assume a conventional voice-grade telephone line would be available in almost all homes in North America and Western-Europe. The TestYourVoIP website offers a free service to test the quality of or diagnose an Internet connection by placing simulated VoIP calls from any Java-enabled Web browser, or from any phone or VoIP device capable of calling the PSTN network.

Corporate and telco use

Although few office environments and even fewer homes use a pure VoIP infrastructure, telecommunications providers routinely use IP telephony, often over a dedicated IP network, to connect switching stations, converting voice signals to IP packets and back. The result is a data-abstracted digital network which the provider can easily upgrade and use for multiple purposes.

Corporate customer telephone support often use IP telephony exclusively to take advantage of the data abstraction. The benefit of using this technology is the need for only one class of circuit connection and better bandwidth use. Companies can acquire their own gateways to eliminate third-party costs, which is worthwhile in some situations.

VoIP is widely employed by carriers, especially for international telephone calls. It is commonly used to route traffic starting and ending at conventional PSTN telephones.

Many telecommunications companies are looking at the IP Multimedia Subsystem (IMS) which will merge Internet technologies with the mobile world, using a pure VoIP infrastructure. It will enable them to upgrade their existing systems while embracing Internet technologies such as the Web, email, instant messaging, presence, and video conferencing. It will also allow existing VoIP systems to interface with the conventional PSTN and mobile phones.

Electronic Numbering (ENUM) uses standard phone numbers (E.164), but allows connections entirely over the Internet. If the other party uses ENUM, the only expense is the Internet connection. Virtual PBX (or IP PBX) allow companies to control their internal phone network over an existing LAN and server without needing to wire a separate telephone network. Users within this environment can then use standard telephones coupled with an FXS, IP Phones connected to a data port or a Softphone on their PC. Internal VoIP phone networks allow outbound and inbound calling on standard PSTN lines through the use of FXO adapters.
in Amateur Radio

Sometimes called Radio Over Internet Protocol or RoIP, Amateur radio has adopted VoIP by linking repeaters and users with Echolink, IRLP, D-STAR, Dingotel and EQSO. In fact, Echolink allows users to connect to repeaters via their computer (over the Internet) rather than by using a radio. By using VoIP Amateur Radio operators are able to create large repeater networks with repeaters all over the world where operators can access the system with actual ham radios.

Ham Radio operators using radios are able to tune to repeaters with VoIP capabilities and use DTMF signals to command the repeater to connect to various other repeaters, thus allowing them to talk to people all around the world, even with "line of sight" VHF radios.

Click to call

Click-to-call is a service which lets users click a button and immediately speak with a customer service representative. The call can either be carried over VoIP, or the customer may request an immediate call back by entering their phone number. One significant benefit to click-to-call providers is that it allows companies to monitor when online visitors change from the website to a phone sales channel

Legal issues in different countries

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Legal issues in different countries

As the popularity of VoIP grows, and PSTN users switch to VoIP in increasing numbers, governments are becoming more interested in regulating VoIP in a manner similar to PSTN services,[10] especially with the encouragement of the state-mandated telephone monopolies/oligopolies in a given country, who see this as a way to stifle the new competition.

In the U.S., the Federal Communications Commission now requires all interconnected VoIP service providers to comply with requirements comparable to those for traditional telecommunications service providers. VoIP operators in the U.S. are required to support local number portability; make service accessible to people with disabilities; pay regulatory fees, universal service contributions, and other mandated payments; and enable law enforcement authorities to conduct surveillance pursuant to the Communications Assistance for Law Enforcement Act(CALEA). VoIP operators also must provide Enhanced 911 service, disclose any limitations on their E-911 functionality to their consumers, and obtain affirmative acknowledgements of these disclosures from all consumers. VoIP operators also receive the benefit of certain U.S. telecommunications regulations, including an entitlement to interconnection and exchange of traffic with incumbent local exchange carriers via wholesale carriers. Providers of "nomadic" VoIP service -- those who are unable to determine the location of their users -- are exempt from state telecommunications regulation.[11]

Some Latin American and Caribbean countries, fearful for their state owned telephone services, have imposed restrictions on the use of VoIP, including in Panama where VoIP is taxed. In Ethiopia, where the government is monopolizing telecommunication service, it is a criminal offense to offer services using VoIP. The country has installed firewalls to prevent international calls being made using VoIP. These measures were taken after a popularity in VoIP reduced the income generated by the state owned telecommunication company.

In the European Union, the treatment of VoIP service providers is a decision for each Member State's national telecoms regulator, which must use competition law to define relevant national markets and then determine whether any service provider on those national markets has "significant market power" (and so should be subject to certain obligations). A general distinction is usually made between VoIP services that function over managed networks (via broadband connections) and VoIP services that function over unmanaged networks (essentially, the Internet).

VoIP services that function over managed networks are often considered to be a viable substitute for PSTN telephone services (despite the problems of power outages and lack of geographical information); as a result, major operators that provide these services (in practice, incumbent operators) may find themselves bound by obligations of price control or accounting separation.

VoIP services that function over unmanaged networks are often considered to be too poor in quality to be a viable substitute for PSTN services; as a result, they may be provided without any specific obligations, even if a service provider has "significant market power".

The relevant EU Directive is not clearly drafted concerning obligations which can exist independently of market power (e.g., the obligation to offer access to emergency calls), and it is impossible to say definitively whether VoIP service providers of either type are bound by them. A review of the EU Directive is under way and should be complete by 2007.

In India, it is legal to use VoIP, but it is illegal to have VoIP gateways inside India. This effectively means that people who have PCs can use them to make a VoIP call to any number, but if the remote side is a normal phone, the gateway that converts the VoIP call to a POTS call should not be inside India.

In the UAE, it is illegal to use any form of VoIP, to the extent that websites of Skype and Gizmo Project don't work.

In the Republic of Korea, only providers registered with the government are authorized to offer VoIP services. Unlike many VoIP providers, most of whom offer flat rates, Korean VoIP services are generally metered and charged at rates similar to terrestrial calling. Foreign VoIP providers such as Vonage encounter high barriers to government registration. This issue came to a head in 2006 when internet service providers providing personal internet services by contract to United States Forces Korea members residing on USFK bases threatened to block off access to VoIP services used by USFK members of as an economical way to keep in contact with their families in the United States, on the grounds that the service members' VoIP providers were not registered. A compromise was reached between USFK and Korean telecommunications officials in January 2007, wherein USFK service members arriving in Korea before June 1, 2007 and subscribing to the ISP services provided on base may continue to use their U.S.-based VoIP subscription, but later arrivals must use a Korean-based VoIP provider, which by contract will offer pricing similar to the flat rates offered by U.S. VoIP providers.[12]

IP telephony in Japan

In Japan, IP telephony (IP電話, IP Denwa ?) is regarded as a service applied by VoIP technology to whole or a part of the telephone line. As of 2003, IP telephony services have been assigned telephone numbers. IP telephony services also often include videophone/video conferencing services. According to the Telecommunication Business Law, the service category for IP telephony also implies the service provided via Internet, which is not assigned any telephone number. IP telephony is basically regulated by Ministry of Internal Affairs and Communications (MIC) as a telecommunication service. The operators have to disclose necessary information on its quality, etc., prior to making contracts with customers, and have an obligation to respond to their complaints cordially. Many Japanese Internet service providers (ISP) are including IP telephony services. An ISP who also provides IP telephony service is known as a "ITSP (Internet Telephony Service Provider)". Recently, the competition among ITSPs has been activated, by option or set sales, in connection with ADSL or FTTH services.

The tariff system normally applied to Japanese IP telephony is described below;

* A call between IP telephony subscribers, limited to the same group, is usually free of charge.
* A call from IP telephony subscribers to a fixed line or PHS is usually a uniformly fixed rate all over the country.

Between ITSPs, the interconnection is mostly maintained at VoIP level.

* Where the IP telephony is assigned normal telephone number (0AB-J), the condition for its interconnection is considered same as normal telephony.
* Where the IP telephony is assigned specific telephone number (050), the condition for its interconnection is described below;
o Interconnection is sometimes charged. (Sometimes, it's free of charge.) In case of free-of-charge, mostly, communication traffic is exchanged via a P2P connection with the same VoIP standard. Otherwise, certain conversions are needed at the point of the VoIP gateway which incurs operating costs.
number for

IP telephony in Japan

Since September 2002, the MIC has assigned IP telephony telephone numbers on the condition that the service falls into certain required categories of quality. Highly qualified IP telephony is assigned a telephone number. Normally the number starts with 050. But, when its quality is so high that customer almost could not tell the difference between it and a normal telephone and when the provider relates its number with a location and provides the connection with emergency call capabilities, the provider is allowed to assign a normal telephone number, which is a so-called "0AB-J" number.

Technical details

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Technical details

The two major competing standards for VoIP are the ITU standard H.323 and the IETF standard SIP. Initially H.323 was the most popular protocol, though in the "local loop" it has since been surpassed by SIP. This was primarily due to the latter's better traversal of NAT and firewalls, although recent changes introduced for H.323 have removed this advantage.[citation needed]

However, in backbone voice networks where everything is under the control of the network operator or telco, H.323 is the protocol of choice. Many of the largest carriers use H.323 in their core backbones[citation needed], and the vast majority of callers have little or no idea that their POTS calls are being carried over VoIP.

Where VoIP travels through multiple providers' softswitches the concepts of Full Media Proxy and Signalling Proxy are important. In H.323, the data is made up of 3 streams of data: 1) H.225.0 Call Signaling; 2) H.245; 3) Media. So if you are in London, your provider is in Australia, and you wish to call America, then in full proxy mode all three streams will go half way around the world and the delay (up to 500-600 ms) and packet loss will be high. However in signaling proxy mode where only the signaling flows through the provider the delay will be reduced to a more user friendly 120-150 ms.

One of the key issues with all traditional VoIP protocols is the wasted bandwidth used for packet headers. Typically, to send a G.723.1 5.6 kbit/s compressed audio path requires 18 kbit/s of bandwidth based on standard sampling rates. The difference between the 5.6 kbit/s and 18 kbit/s is packet headers. There are a number of bandwidth optimization techniques used, such as silence suppression and header compression. This can typically save 35% on bandwidth usage.

VoIP trunking techniques such as TDMoIP can reduce bandwidth overhead even further by multiplexing multiple conversations that are heading to the same destination and wrapping them up inside the same packets. Because the packet header overhead is shared between many simultaneous streams, TDMoIP can offer near toll quality audio with a per-stream packet header overhead of only about 1 kbit/s.